Dealer Care/UK Trainer - Bracknell

Posted 9 April by Office Angels Easy Apply

Dealer Care/Trainer



£27,000 + Benefits

Our client an international Automotive Technology business based in central Bracknell is currently looking to recruit a Dealer Support Executive. This is to support 230 dealership locations in the UK. The role will include;

  • Taking inbound and making outbound calls from the network of car dealerships
  • Acting as first line support and trouble shooting - (training will be given on technology - but must be happy and confident working with technology)
  • Arranging training appointments and booking time slots
  • Extensive outbound calling (no sales at all) to organise and ensure all every person in the dealership has their training time booked
  • Setting up of the training Webinar (approx. 20 per week)
  • Facilitation and delivery of the training
  • All first line support to the users of the interface -
  • Will be trained to deliver training
  • Other ad-hoc duties as required

Candidate Requirements

  • Have a love of technology and be comfortable working in a first line support role
  • Have strong co-ordination skills to book and schedule complex training needs
  • Have excellent communication skills and be comfortable working in a busy fast paced environment
  • Experience of delivering presentations
  • Ideally have a passion for/understanding of/ the automotive industry or be someone that has a love of all things car related
  • Have a love of technology and be comfortable training remotely on webinar based training
  • Have excellent communication skills and be comfortable working in a busy fast paced environment
  • Ideally you will have experience in a virtual learning environment ideally and have a passionate, engaging, confident and resilient manner.
  • Full training on product given (3 - 4 weeks intensive - so you are confident on your subject matter)

Ideally you will ideally come from an automotive background and have a love/passion for all things Car related and have the ability and skills to train your clients remotely on a ground breaking technical app based sales product. If you don't have automotive experience - but have on-line training or presentation experience then please still apply.

Part of your role will be responsible for rolling out and running an online web based training programme to automotive dealers from a range of different dealerships across France.

Working from the UK office of this international company - based in Bracknell, Berkshire, you will be setting up and running your online web based training courses remotely to car sales dealer based throughout the UK in automotive dealerships. You will ideally have an understanding of the behaviour of Sales people and have the ability to conceptualise their behaviours and sales approach, ensuring you are able to relate to their experience and train against this.

Your own training will be invested in from day one and you will be put through a module based training course - which will result in a qualification.


Competitive Salary, Pension, Healthcare Assistance package, Dental and optical insurance, 20 days and bank holidays + 3 Religious days. A charity /volunteering day. And the opportunity to work for this amazing company that treats is staff as individuals.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34860862

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