A Health Charity based in South West London are looking for a Database Officer. The post s primary responsibility revolves around the selection and subsequent preparation of data for use in digital and postal mailings. The successful candidate will be dealing with analysis, reporting, data import / export and CRM configuration. This is an exciting role where the post holder will be working with teams across the organisation and various projects.
Fulfil requests for queries, information and mailing selections.
Define and extract data for marketing campaigns, appeals and related activities.
Sending final data in a planned and timely way ensuring it is fully recorded on the database.
Ensure that legislative and regulatory requirements are supported.
Participate in the production of post-campaign reports to analyse response and identify insigh
Assist a rolling programme of regular maintenance and housekeeping - including identification and amendment of duplicate records and data entry errors.
Analyse data issues so root causes or sources of defect may be understood - and work with colleagues to ensure such root causes are eliminated / minimised.
Create and update documentation of processes, procedures and training materials.
Helping with CRM system induction for new staff and occasional training of end-users.
Champion effective use of the database and data accuracy.
In order to apply you should have the following skills and experience:
Extensive experience of databases
Business requirements analysis
Experience of segmenting marketing campaigns and analysis of associated outcomes
Writing queries and creating reports
Data import/export via a variety of methods, eg standard and more advanced facilities
Data analysis, reporting and presentation
DPA requirements and best practice
Maintenance of audit trails and security principles
Extensive Microsoft Office knowledge
Experience of The Raiser s Edge/Blackbaud Enterprise CRM or charity database solutions or Microsoft CRM and/or Salesforce
If you have the stated requirements then please apply to Harris Hill with your up to date CV. Please note that only suitable candidates will be contacted with further information.
Closing date: 15th December 2017
Please note that applications will be reviewed prior to the closing date and early applications are in encouraged.
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