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Database Officer

Posted 2 October by Harris Hill Ltd Ended

A global charity based in London is looking to recruit a Database Officer. The successful candidate will be responsible for ensuring the supporter database fully support the fundraising teams in order to maximised income. The candidate will lead on ensuring supporter data is correctly and efficiently stored on the database, run data selections and help provide reports and analytics to the fundraising team.


Key responsibilities
Support the Database Manager to produce accurate data selections from a complex database,
Manage the data flow for each appeal, ensuring all constituents are assigned the correct package and that all coding has been recorded in accordance with our appeal procedures
Support the Database Manager in producing reports, KPI's and analytics for the fundraising team
Maintain helpdesk inbox, ensure internal stakeholders queries are responded to within SLA of 48 hours
Liaise with the various fundraising teams to ensure agencies are briefed accurately on data capture and export routines
Assist other members of staff in the Fundraising, Finance and Communication team with their daily database queries
Identify potential weaknesses in the database and work with the Database Manager to create and implement new systems and processes to improve the database
Deputise for Database Manager in times of absence or at times of peak demand for services
Responsible for delivering RE training to internal stakeholders
Responsible for database housekeeping
maintaining consistent procedures for using the database
Generate e-newsletter lists, adding new subscribers and marking unsubscribes on RE
In order to apply you should have the following skills and experience:
Essential:
Experience of Raiser's Edge (including imports, exports, queries)
Experience of database administration ideally within a fundraising environment
Experience of dealing with external agencies such as mailing houses and data management companies
Experience of data cleaning and quality enhancement
Working knowledge of Import-o-Matic
Experience of creating data selections, queries and segmentation for appeals
Proficient in Microsoft Excel

Desirable:
Project management skills
Gift Aid experience
Microsoft Access

If you have the stated requirements then please apply to Harris Hill with your up to date CV. Please note that only suitable candidates will be contacted with further information.
Closing date: ASAP
Please note that applications will be reviewed prior to the closing date and early applications are in encouraged.

Reference: 33446345

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