Data Specialist - Bid Data/Cloud - Retail - London, City - £45K + Package


Data Specialist - Bid Data/Cloud - Retail - London, City - £45K + Package

An excellent opportunity has arisen with a big brand within the Retail sector for a Data Specialist to be part of a big data and cloud service which is revolutionising the use of product data within the industry.

Role of the Data Specialist

  • Act as a data subject matter expert in discussions with potential subscribers supporting the service adoption process, including mapping of subscriber data architecture & processes against the model.

  • To support subscribers, potential subscribers and colleagues in understanding the implementation and the implementation of the industry data model within it.

  • To assist the support team with the triage system for dealing with support calls; helping to ensure there is effective escalation of tickets to service providers.

  • To ensure that through effective communication, a high level of support is provided to the wider UK team, highlighting member requirements and assisting the business to meet and exceed them.

Subject Matter Expert

  • Act as the point of reference and point of authority for data model implementation queries relating to the implementation of the data model

  • Act as a point of liaison between the Datamodelling consultants and product manager, interfacing and translating implementation requirements for the implementation

  • Act as point of guidance to assist potential subscribers in how they will map their data architecture and processes to enable adoption of the service

  • Support the industry Datamodelling group in continuing the development of the industry data model

PreSales Support

  • Support the sales process and prospects through clear presentation of the data model and architecture

  • Investigate and map major prospect data architectures and processes

  • Work with major prospects to understand how they may best adopt the service to integrate with their data architecture and tools

  • Clearly document target data architectures to enable smooth implementation

Technical Support

  • Act as the data subject matter expert to assist the support team in investigation, triage and escalation of support tickets

  • Provide ongoing guidance and education to the broader team to promote an understanding of the data model and common related processes

Product Management Support

  • Support product management in the clear definition of needs to support development of the service

  • Utilise JIRA and other product management tools as required to ensure future needs are managed in a structured and transparent manner

  • Be the voice of the customer in prioritisation of data related functional enhancements

  • Support product dialogue with service providers

Background and experience

  • Solid experience of working as a data architect/product manager with associated Datamodelling tools experience

  • Experience of working in a technical product environment, both in a presales and post sales/support roles

  • Experience of understanding and clearly summarising data and related process architectures

  • A history of using communication and questioning skills

  • Excellent computer skills and competence in Microsoft Word, Excel and Outlook

  • Experience of being a close-knit team player with the ability to support a wider team


  • JIRA and agile development experience

Required skills

  • Data Analysis
  • Retail
  • Data Architecture

Reference: 34617426

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job