Data Services Support Officer

Posted 16 March by Ideal Personnel and Recruitment Solutions Easy Apply

Our client has a vacancy for a Data Services Support Officer focused on ensuring that the business delivers against its first line responsibilities. The post reports directly to the Data Services Officer.

The position requires a highly motivated individual able to operate in a challenging but exciting environment. The successful candidate will join a thriving team.

The primary focus for the role is to operate first line of defence policies and procedures particularly those related to system access and query resolution.

You will do this by:

  • Supporting the operation of membership/registration rules

  • Operating the due diligence process to help ensure data confidentiality, integrity and availability requirements are achieved

  • Contributing to the development and delivery of appropriate compliance and audit reviews in support of activities

  • Managing the relevant incident management and compliance escalation processes

  • Supporting appropriate governance for activities

  • Helping ensure that proper systems, processes and methodologies are defined and employed to ensure effective monitoring, control and performance of the service

  • Being an escalation point for stakeholders or internal colleagues.

The successful candidate will already meet level 4 of the Qualification Credit Framework (QCF) which is equivalent to NVQ Level 4.

You should also have:

  • Good relationship management and influencing people skills

  • Excellent communication and presentation skills

  • The ability to plan and prioritise tasks

  • The ability to manage varied workloads and to work without supervision

  • Ideally the successful candidate will have or be prepared to study for the CII Diploma in Insurance

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 34085750

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