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Data & Analytics Operational Support Manager

Posted 17 January by Nigel Frank International Ended

Job Title: Data & Analytics Operational Support Manager

Location: Perth, Scotland

Start Date: ASAP

Contract Length: 3-6 months

We are looking for an experienced Data & Analytics Operational Support Manager who will be able to design an operational support service from the ground up for a new solution. The candidate will need to have had direct experience of planning, implementing and managing support for Data & Analytics platforms within an organisation.

They will need to work closely with the business to undersand existing strategy, policies and procedures and map these demands to the requirements of the new service to produce a Target Operating Model (TOM). This TOM for Support will also need to be fully aligned and integrated to TOMs being produced in parallel for other components of the Data & Analytics Software Delivery Lifecycle.

This work will lead to a transition period where the successful candidate will initially be responsible for executing the TOM for all aspects of Operational Support including, but not limited to:

  • Problem and Incident Management
  • Reporting against SLAs and KPIs
  • Batch scheduling and operations
  • Data Pipeline operation
  • Data Quality Monitoring
  • Security & Privacy management
  • Release Management
  • Production Standards and Governance
  • Non-Production Environment Provisioning (self service, automated & managed)
  • Billing and Subscription Management
  • User Access Management
  • Security & Privacy management
  • Performance & Capacity Monitoring
  • Workload Management & Optimisation

To discuss the role further and apply:

Contact Levi Lewis on , or alternatively email

Nigel Frank International is the global leader in Microsoft recruitment. We advertise more Microsoft Business Intelligence jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements and jobs for Microsoft professionals. By specialising solely in placing candidates in the Microsoft market we have built relationships with most of the key employers in the UK and have an unrivaled understanding of where the best opportunities and jobs are.

Required skills

  • Data Analytics / Manager / SQL / Business Intelligence

Reference: 34253139

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