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Data Analyst

Posted 9 March by Informa Business Intelligence Easy Apply Ended

Informa Business Intelligence, part of the FTSE 100 Informa Group, provides data, intelligence and insight to clients globally. Informa BI has 2500 staff in 60 locations across the globe with significant coverage in the USA and a large central London UK office. We have over 100 product lines spanning six key industry verticals: Pharma, Finance, Technology, Media & Telecoms, Transportation, Agribusiness and Industry & Infrastructure with dynamic and evolving plans to significantly grow the portfolio of products and customers.

Lloyd’s List Intelligence Data Services is expanding due to an increase in demand for bespoke data feeds and new projects which bring revenue to the business. The Data Analyst is a client facing role and the candidate will be expected to become a well-respected and trusted individual who can meet the needs of the business and provide first rate knowledge and support to a dynamic range of clients across multiple industries. As well as speaking to external parties, the right candidate will also be expected to work with staff from LLI’s data fusion centre to produce reports that can help improve productivity or assist with auditing and analysis tasks of the Shipping Information Database (SID). The Data Analyst will be someone who has a proven ability to interrogate large data sets, but also, hold the technical capabilities to analyse a process and identify solutions to problems and write code when necessary.

The role:

  • Assist with the day-to-day team activities by providing counts, samples, bespoke reports and setting up new scheduled services using selected software.

  • Attend client meetings and make recommendations on how LLI’s wealth of maritime data can be integrated with client systems & infrastructure.

  • Support clients by taking ownership of inbound queries to the Data Services mailbox and providing detailed feedback when necessary.

  • Ensuring defined SLA’s are met and clients receive feedback in a timely manner.

  • Provide support to team members and take responsibility of team activity in the absence of Data Architecture Manager.

  • Capacity to work flexibly between the Data Fusion Centre in Colchester, Essex, along with divisional office based in London (EC4M).

What we are looking for:

  • Thorough understanding of relational databases, Oracle and/or Postgres experience would be advantageous.

  • Demonstrable experience of writing SQL scripts to interrogate large data sets.

  • A detailed understanding of ETL processes.

  • Experience of developing REST & SOAP API’s is desirable.

  • Key attention to detail and proven experience of structuring flat data into insightful end products.

  • Previous mentoring or team leadership experience desirable

  • Confident and well-presented individual who is comfortable speaking with clients both in-person, via email and telephone.

  • Ability to travel off-site across UK and Europe for client meetings.

  • Ability to translate client requirements into a technical solution and bridge the gap between sales and technology.

  • Strong written and verbal English communication skills.

  • Strong analytic and problem solving skills.

  • Ability to use own initiative to troubleshoot problems and find solutions.

  • A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time.

  • Experience of working in B2B is desirable

  • A background in transportation including maritime would be advantageous.

Rated as one of the top 5 large companies to work for in the UK, we offer world class career development, competitive salaries, as well as an award winning benefits package.

To apply for this opportunity, please send your resume, a cover letter and salary expectations.

Reference: 34646555

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