Customer Support Technician

Posted 6 April by Guidant Group Easy Apply

Customer Support Technician, Liverpool, Permanent, Salary up to £25,500, Full time 35 hrs per week (Mon - Fri),

We are recruiting for a number of Customer Support Technicians to join one of the largest and most respected Business Process Service providers to the UK Life and Pensions industry.

We are in need of individuals who are able to conduct end to end process audits, together with T&C transactional audits and provide feedback. In addition being able to identify complaints, trends in place, regulatory mailings as well as analysing & reviewing policies. This is a fantastic opportunity to work within a fast-paced and dynamic financial services organisation.

The successful candidate will have:

  • Excellent communication skills - both verbal and written
  • Analytical & MI background
  • Financial services experience

Benefits include:

  • 25 days holidays + Bank Holidays
  • Contributory pension
  • Full and comprehensive training
  • Performance related bonus

If you possess the ability to proactively recommend actions in order to improve quality please don't hesitate to give us a call, we'd love to hear from you!

Why not talk to one of our dedicated recruitment specialists and apply today!



Guidant Group is acting as an Employment Agency in relation to this vacancy.

Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

Required skills

  • some skills

Reference: 34843925

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