Customer Support Specialist - Dutch Speaker

Posted 20 September by Ellis Knight Bespoke Recruitment

Customer Support Specialist

We are looking for a native Dutch speaker to provide excellent customer service, through accurate data analysis and delivery of financial business reports (Composite reporting), for a well established Reading based company.

The role:

  • Provide excellent standard of customer service in local language to our regional client base and shows evidence of designing or implementing successful changes to improve customer satisfaction
  • Ensure accurate data and on time publication of reports
  • Pro-actively review and improve Validation Rules
  • Maximise dealer participation in Composite reporting
  • Ensure specific Brand service requirements are delivered in accordance to brands strategies and customer service level agreements

Skills & experience:

  • Cultural Awareness
  • Ability to communicate effectively and professionally and build relationships at all levels from dealers to client senior management
  • Good problem solving skills, ability to generate possible solutions
  • Ability to work in a high pressure team environment
  • Able to work on own initiative
  • Advanced knowledge of MS Excel

Required skills

  • Customer Service
  • Data
  • Dutch
  • Reporting
  • Success Driven

Application question

Are you a native Dutch speaker?

Reference: 31472319

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job

Email me jobs like this

By clicking Submit, you accept our Terms & Conditions.