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Customer Support Executive

Posted 9 May by Altitude-Recruitment Limited Easy Apply Featured Ended

Based in Croydon, a varied role responding to customer enquiries in writing, utilising your written communication skills. Provide telephone support and advice for e-commerce clients and claimants, utilising proven customer service skills. Handle all calls within performance targets in a professional manner following agreed scripts and procedures. Handle all external/internal enquiries and sales pro actively, following agreed procedures.

Handle claims information, first notification of loss calls, carry out medical screening as and when required.

Respond to customer emails/letters within agreed time frames in a professional manner following agreed procedures. Experience of working within a customer service environment, possess excellent telephone manner, good typing skills and be PC and internet literate.

Previous experience within a customer service environment is essential, ideally within an insurance or travel industry.

Altitude-Recruitment acting as an Employment Agency and Employment Business.

Required skills

  • Customer Service
  • Insurance
  • Travel Insurance

Reference: 34638893

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