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Customer Support Executive

Posted 31 January by Hunters Recruitment & Training Ended

Customer Support Executive

Worthing, West Sussex

Hours of Work: weekly shift patterns between 8am and 8pm; Saturday 9-1 (1 Sat in 4)

Salary £18000 with the opportunity to progress up the salary ladder to £22000; plus quarterly performance related bonuses of up to 30%; additional take home of £300-400 per month in bonus with 6 month salary reviews.

Hunters’ award-winning client is a large and vibrant legal firm requiring positive and customer service-minded team players who enjoy socializing together and taking part in team events and evenings out. The benefits and career progression are first class (please see below for list of some of the benefits.) Our client prides itself on its ethical values, customer service and high standards.

The Customer Consultant will support the business needs through the collecting of cash on heavily delinquent accounts via acceptable methods whilst remaining compliant. Notify parties of legal procedures and consequences and answer all legal queries (but not give advice) and give information on account/payment history. Resolve issues over the telephone.

The ideal candidate

-Excellent verbal communication skills

-Questioning and listening skills

-Telephone/call centre experience desired, not essential

-Previous experience of working to targets

-Team player


-Ability to negotiate and influence

-Able to adapt to fluctuating workloads

-Persistent and determined

Your education will be Senior High School education or GCSE equivalent. We are looking for previous recent experience in a call centre environment and previous experience of working to targets.


Fully accredited training

Career path available with the opportunity to achieve professional qualifications

22 days annual leave increasing with service to up to 27 days

Up to 5 days additional unpaid annual leave

Subsidised worldwide travel insurance

£25 monthly gym allowance

Healthcare cash back plan

Income protection

Pension matching scheme

Required skills

  • Call Centre
  • Communication Skills
  • Customer Service
  • Legal
  • Litigation

Reference: 34367326

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