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Customer Support Associate

Customer Support Associate

Posted 9 April by Hired By Startups Ltd Easy Apply Ended

Customer Support Associate

(Customer support || Complains Handling || Building relationship)

We are looking for an exceptionally talented and driven Customer Support Associate to join our Operations team at Elder and focus on providing a world-class customer service

If you're a Customer Support Associate who loves building relationships with your customers and interested in joining a high growth startup then read on...

About us

Elder ( is one of the fastest growing companies in Europe - over 500% in the last 12 months, and we have no intention of slowing down.

We are looking for a Customer Support Associate with great communication skills to help us continue our momentum.

About the role

As a Customer Support Associate, you'll be consulting with inbound customers, building relationships and managing a large pipeline of customers with different enquiries.

The Customer Support Associate will be working closely with Sales and Product teams to improve the client experience, as well as internal tools.


  • University graduate
  • Previous experience in a customer focused environment
  • Excellent verbal and written communication skills
  • Incredibly organised - efficiency is key
  • Relentless positive energy and drive
  • Smart, accurate and reliable
  • Confident speaking to potential clients over the phone and in person

Great if you have

  • Experience in healthcare industry
  • Previous experience working in a tech startup


  • A great basic salary
  • A very achievable sales target system
  • Equity options
  • Mentoring program that will help you to develop your career
  • 25 days holiday + public holidays
  • Macbook + any extras you need!
  • Join a team who value growth, effort, bold bets and having fun!
  • Become a part of one of Europe’s fastest growing tech startups at an early stage.

Required skills

  • Complaints
  • Customer Care
  • Customer Satisfaction
  • Customer Service
  • Building Relationships

Reference: 34863678

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