Customer Support Assistant (HR Grad Opportunity)

Posted 4 April by Webrecruit

Customer Support Assistant (HR Grad Opportunity)
Bath, Somerset
£19,000 - £20,000 DOE

Are you interested in launching your career in HR? Can you communicate, encourage and engage with people at all levels? If so, this is an amazing opportunity to join a small but growing business with a fresh approach to HR.


Our client is a fast-growing human resources support company that provides cost effective HR services for small businesses. They are now looking for a Customer Support Assistant with a strong HR focus to join their vibrant and energetic brand.

This is a fantastic opportunity to become a superuser in industry-leading HR software and a key player in ensuring that customers receive a first-class service.

You’ll have the chance learn and grow alongside a dynamic team who are transforming the way that businesses do their HR.

As a Customer Support Assistant, you will talk to customers to help them set-up and master our client’s HR software.

Discovering pertinent company information, you’ll help to configure the software to maximise effectiveness and resolve any queries customers may have.

On a day-to-day basis, your work will be largely telephone and email based alongside some additional customer service-related administration tasks. You’ll be expected to be on the ball, ready to provide advice or source an answer quickly whether you are getting an online account set up or responding to ongoing questions.

Interested? To be considered, you’ll need one of the following qualifications and an interest in pursuing a career in HR:

- An HR degree

- A business related degree which has included an HR module

- A CIPD qualification to Level 3

You will also need the ability and willingness to become a superuser of our client’s HR systems and share your knowledge.

Detail conscious and proactive, as a Customer Support Assistant, you’ll be personable with great customer service skills and a positive attitude. Excellent time-management and prioritisation abilities are also key.

To apply for the role of Customer Support Assistant (HR Grad Opportunity), please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Customer Support Assistant, HR Grad Opportunity, HR Software, Customer Support Advisor, HR Software Advisor, Customer Success Executive, HR Graduate, Business Studies Graduate, Business Graduate, CIPD, Graduate HR Assistant.

Reference: 34827836

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