Customer Support and Social Media Executive

Posted 4 April by Solutions Recruitment Easy Apply

Solutions are delighted to be recruiting for a Customer Support and Social Media Executive. The position is on a full time, permanent bases. Duties will include:

Taking customer calls, responding to customer emails and contact through social media channels. You will be first line support, answering any questions customers may have and providing comprehensive daily support.

You will also be responsible for implementing daily B2B social engagement campaigns across products and actively respond to interactions in a swift, helpful and informative way.

The ideal candidate will have experience in:

Excellent customer service skills ideally within sales leads conversions

Proven B2B Digital Marketing experience

Demonstrable experience in leading and managing SEO/SEM, marketing database, emails, social media and/or display advertising campaigns

Great attention to detail skills when positing online

Experience of target audience and devising digital campaigns

Sound knowledge of analytical tools such as: Google Analytics and Hootsuite

Solid knowledge of graphic design packages including: Canva, Pikochart, Adobe Photoshop and InDesign

Experience of setting up and optimising minor targeted Google AdWords and LinkedIn campaigns.

Trend analysis

This is an excellent opportunity to work for a well-established company who have exciting future plans and great company benefits.

Required skills

  • SEO
  • Social Media Marketing
  • B2B Marketing
  • Google Adwords
  • Google Analytics

Reference: 34826605

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