Customer Support Advisor

Posted 7 March by Staffpoint

My busy client in Kenilworth is currently looking for a Customer Support Advisor to join their busy team.

You will be dealing with inbound calls and helping clients with technical enquires about the products they have purchased or looking to buy.

You will be working within a team of other sales executives and will be set targets and strategies which you will be aiming to hit and follow.

Your day to day duties will mainly involve taking incoming calls, supporting with technical knowledge, adding orders to the processing system, dispatching the orders, handling customer complaints and enquiries, running telesales campaigns in conjunction with the Marketing team.Ensuring

Previous experience with dealing with technical problems is desirable but if you have intensive experience with dealing with high volume of calls you may also be considered.

Working hours are Monday to Thursday 9am - 5:30pm and Fridays 9am - 5pm.

To apply for this role please email your cv to the email address provided. Staffpoint is an equal opportunities employer and this is a temporary role working for Staffpoint, payable in GBP and in the UK. By applying for this role you authorise Staffpoint to hold and use your personal data for the purposes of finding you employment. Staffpoint would never pass your details to a third party without your prior written consent.

Required skills

  • Technical Knowledge

Application questions

Do you have experience dealing with high volume of calls?
Do you have technical knowledge?

Reference: 34629787

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