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Customer Support Advisor

Posted 21 February by Suez Easy Apply Ended

Are you a skilled customer service advisor? Then be the key to a greener future

We are always looking for enthusiastic Customer Services Advisors to join the team.

These days everyone knows how important it is to reuse, recycle and recover waste materials. At SUEZ, we’re making it happen. With your expertise as a Corporate Customer Service Advisor, we can create a society where nothing is wasted so there’s minimal impact on the environment.

Join us today make the UK a greener place to live and work.

The Customer Service Advisor will be responsible for communicating with internal and external Corporate Account customers to deliver excellent standards of customer service.

The successful candidate will work closely with the other members of the customer service team to contribute to continued success of the department and exceed customer service standards within SUEZ.

Key responsibilities of the role include, delivering excellent levels of customer service at all times. Managing incoming phone calls or correspondence from Corporate Account customers, logging any queries customers may have to the relevant departments through the internal business channels. Communicating with all levels within the business to help customers get swift and accurate resolutions to their queries. Monitoring the response time of, internally logged, customer disputes to assist our customers and support SUEZ company values.

The successful candidate will also be expected to carry out general office admin and can benefit from the company succession plan, competitive rates of pay and an internal bonus scheme.

Applicants must be able to demonstrate a passion for customer service coupled with strong communication skills. Working as part of a small customer service team the successful candidate will be upbeat and friendly and be able to work under pressure.

The successful candidate must also have basic IT skills, customer service experience and be able to work well in a team.

Due to the office location having your own car is essential.

Our approach

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ, recycling and recovery UK.

We are proud of our fantastic opportunities for personal growth and development as we continue to build and grow our forward thinking company and you could play a key part in our success.

A friendly and supportive place that you will love to work, we believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible. If you share our thinking - and have the qualities we’re looking for - you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please telephone our recruitment helpline.

Required skills

  • Customer Service
  • Databases
  • General Admin
  • Invoicing

Reference: 34525097

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