Customer Support Administrator

Posted 7 April by Trinity Personnel
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Confident, Enthusiastic Customer Support Administrator required to work for a well-established company based in Stourport.

The role will be a key member of the Sales team who will build close relationships with customers, dealing with general queries and providing full admin support.

Other duties will include

  • Providing after sales support to our customers
  • Liaising with various departments in the company to provide the best level of support
  • Handling basic enquiries and orders
  • Building strong relationships with customers and obtaining individual and market feedback
  • Ensuring that customers are kept informed of query status and that any issues are resolved quickly
  • Maintaining accurate up-to-date records of issues raised, complaints, feedback data

The right candidate must

  • Be professional and confident to work with sales and customer orders
  • Well spoken, with the ability to communicate at all levels,
  • Computer literate with accurate typing skills

Salary: £20,000 to £25,000 dependent upon experience

Hours: Full time - Monday to Friday

Required skills

  • Customer Support
  • Enquiries
  • Queries
  • Records
  • Sales

Reference: 41308294

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