Customer Support Administrator

Allegis Group, the largest privately held staffing and Recruitment Company are looking for a dynamic and enthusiastic individual to join our pivotal customer administration function. This is an exciting role that will allow you to work with a fun set of individuals.

You will partner with our sales function to provide both administrative and customer support to their large contractor base. Key aspects of the role will include; running compliance and on-boarding checks, supporting weekly contractor payroll, issuing contracts/extensions and providing key business information. As a result, candidates must be able to work to tight deadlines/timescales.

What you will be doing:

• Act as the point of contact for contractor queries
• Ensure contractors are on-boarded within allocated time-frames
• Collect and verify contractor time and expense information on a weekly basis
• Ensure contracts are issued
• Develop strong relationships with the relevant sales team
• Advise both consultants and contractors on any relevant compliance/legislation information
• Data entry

What we are looking for:

• Excellent administration skills gained within a fast-paced environment is essential
• Proven experience of working within very strict processes is essential
• Demonstrated experience of working to set targets or processes
• Strong communication skills with a good sense of humour
• Can-do, enthusiastic attitude
• Ability to think outside the box when solving problems