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Customer Support Administrator, Rainham

Posted 22 February by Basildon Pertemps Easy Apply Ended

We are looking for a customer support operative to help join a busy and renown team to support with the smooth running and activity throughout the transport operation. This is a temp-perm position for the right candidate.

The hours consist of 37.5 hours a week, spread over Monday to Friday. The ideal candidate will have their own transport due to the location of the site.

Duties include:

  • Processing customers’ orders promptly and accurately to reflect the customers’ requirements
  • Prepare orders in time to meet picking and routing schedules
  • Dealing with customers queries over the phone or by email promptly and escalate to management where necessary
  • Maintaining confidentiality
  • Working within a team environment
  • Engage in project work, which at times will require working within the warehouse environment (PPE will be provided)

The ideal candidate’s skills:

  • Must have experience in working in a Customer Services environment with excellent spoken and written English
  • Proficient use of Microsoft Word & Excel - full training will be given on database & equipment used
  • Able to work well under pressure and have the initiative to meet tight deadlines
  • Can demonstrate excellent interpersonal and organisation skills
  • Have a keen eye for detail

This role is £7.50 per hour, with the opportunity to go permanent if successful. Once becoming a permanent member of the team, the salary will increase.

Please apply now for an immediate interview.

Reference: 34538932

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