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Customer Support Administrator - Professional Membership Organisation, London

Posted 27 February by Excel Recruitment Easy Apply Ended

Do you want to work for a Sunday Times 100 Best Not-For-Profit Organisation?

Customer Focused Administrator - Professional Membership Organisation, London

Do you have experience of providing a high-level of customer service in a professional office environment? Do you pride yourself on building excellent working relationships with people of all levels? Are you highly organised with great IT skills? If so we want to hear from you.

We have an exciting opportunity for a confident communicator to work within a small team that deals with training enquiries and requests for the organisation. Using your excellent telephone manner, you will liaise with customers and stakeholders answering queries relating to training and assessments, will refer and escalate difficult cases, will be used to handling confidential and sensitive information and log all communications on a CRM database.

Educated to 'A' level standard or equivalent, you will be able to demonstrate a strong customer focus, will be used to working in a deadline driven environment and will be a confident user of databases.

To hear more about this interesting role, email your CV asap!

Required skills

  • Admin
  • Customer Service
  • Not-for-profit
  • Training

Reference: 34140695

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