An exciting, fast growing technology media platform are looking for a motivated, Customer Success Manager to join their team in London.
- Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful with their investment.
- Work with client directly who have purchased their products to address marketing challenges.
- Provide responsive, empathetic and outstanding support to our customers, including through product training and consultation to new and existing clients.
- Translate program strategies developed by the client and the sales team into manageable projects.
- Over 2 years experience within a similar role (customer success, account management) at a digital media or marketing company.
- Knowledge of B2B online media, adtech, social media, lead generation and marketing automation systems.
- Understanding of the most recent trends around marketing and adtech.
- Strong analytical, assessment and problem-solving skills.
- Account Manager
- Software Solutions
- Customer Success
- Software as a Service
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