LRS (Language Recruitment Services) is recruiting a German Speaking Customer Success Manager for their client, a technology provider based in the heart of London. A fast-growing digital business in the international market providing for some of the world’s most leading brands, you will have the opportunity to cover the German marketplace and ensure outstanding quality of customer relationship management with the DACH marketplace.
This is a fantastic opportunity if you are an Account Manager or Client Relationship expert looking to further your career in the digital industry in a position which holds a good chance for progression.
Responsibilities of the German Speaking Customer Success Manager:
Ensure excellent quality client relationship is delivered at all times
Oversee customer’s adaptation to the product, analyse quality of service and provide feedback to other teams
Work closely with the QA, data and product development teams to discuss future projects
Drive engagement for new and existing customers to ensure business growth
Identity how the team can increase product renewal rates
Maximise business opportunities through upsell to existing clients
Requirements of the German Speaking Customer Success Manager:
Fluent in German to native level and a good level of English. Additional language skills preferred
Strong communication and influential skills
Business related University degree
Over two years’ account management experience ideally in the SaaS or Digital industries
Excellent negotiation and cross selling skills
Ability to multitask and prioritise
This is a superb opportunity for a Germanspeaker who has worked as a Customer Success Manager, Account Manager, Client Relationship Manager, Account Executive or Sales Executive to work for a high-profile digital company in the heart of London. Send your application through and our consultant will be happy to discuss the role in more details.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.
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