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Customer Success Manager - Digital Experience Vendor

Customer Success Manager - Digital Experience Vendor

Posted 30 April by Harnham
Easy Apply Ended

Customer Success Manager - Digital Experience
Central London


In this Customer Success Manager role, you'll be joining a rapidly expanding digital experience vendor, working with a range of high-end clients across a number of sectors and industries. You will be responsible for onboarding new clients and helping to devise end-to-end analytics & optimisation strategy. You will work towards improving and optimising platforms for your clients, offering a unique opportunity to develop as a SaaS consultant within a fast-growing organisation within an ever-maturing customer success function.


As the Customer Success Manager, you'll onboard new clients and act as a strategic advisor across the digital experience space. You'll facilitate clients to gain an insight into end-to-end user journeys, with the support of Product Experience, User Experience & Customer Onboarding consultants.


As the successful Customer Success Manager, you will have the following skills and experience:

  • Good breadth of experience across the digital analytics & CRO space
  • Ability to build and maintain relationships with senior stakeholders
  • Passion for improving UX


  • £40,000-£55,000
  • 20% Bonus


Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

Reference: 40305209

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