Customer Success Manager – IT Sales –Data Infrastructure
£40k- £50k base, + Bonus, Unlimited Paid Holidays, Pension, Healthcare, Mobile, Laptop, Pension & Corporate Benefits
Interaction recruitment are currently recruiting for an experienced Customer Success Manager to join an established Silicon Valley startup within the big data space. Our Client produces Data Infrastructure solutions and essentially they offer patented technology solutions which enable active data movement to the cloud without disruption to customer services.
With year on year growth, they are now in a position to grow a team of Customer Success Managers. They are looking for experienced Customer Success individuals from the technology arena to join the team. As this is the first role of its kind in the UK, the opportunity also comes with the progression to head up the business unit. The role will involve managing a number of global Fortune 1000 customers. You will be the main contact within the account base and will be tasked with assisting in client on boarding activities, project managing the software installation, QBR’s, making sure the customer is adopting the solution and using it, addressing any training needs and updates, and ultimately ensuring the business is retained. You will also work with the Account Director to ensure any up/ cross-sell opportunities are followed up. The role also comes with some amazing perks including, flexible working, UNLIMITED PAID HOLIDAYS, private medical insurance, enhanced pension contributions and free food and drinks just to name a few.
• You will have sold a cloud based solution/ big data/ IOT or Data Integration;
• You will have a degree;
• You will have a track record of success retaining and growing clients;
• You will be motivated, energetic and be able to keep up within a fast paced environment;
If you are interested in this Customer success role, and feel that you match the credentials, please apply today.
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