Customer Site Support Engineer - Birmingham

Posted 21 September by KBA Recruitment

Global Technology Company require a Customer Support Engineer based on site in Basingstoke

Salary: £28k plus 17.5% Shift Allowance

Shift 0600hrs to 1400hrs and 1400hrs to 2200hrs

Customer Support Engineer Duties:

Based in Birmingham, the main objective will be to ensure that the customer site remains operational and meets Company’s contractual obligations.

Main duties and tasks include:

  • On-site customer support
  • Preventive maintenance
  • Corrective maintenance
  • Maintain site stock
  • Maintain documentation
  • Liaise with customer
  • Operator Training
  • Systems installation
  • Customer training

Applicants should have the following competencies & knowledge:

  • Essential:

Technical product knowledge;

- Mechanical / electrical / electronic skills

- Computer literate (Word, Excel, PowerPoint, e-mail).

- Alpha-numeric skills, esp. report writing; Problem solving; Good communication and interpersonal skills at all levels.

  • Desirable:

- Technical Training; PC software and hardware competency.

- Experience in high-speed production environment.

· Education & Qualifications- ONC/OND or HNC/HND in a relevant engineering subject- Competent in a high-speed manufacturing environment.

Required skills

  • Customer Support
  • Electro-mechanical
  • Hardware Support

Application questions

Do you have electro mechanical experience?
Do you have Customer Site Support experience?
Do you have an ONC or HNC/HND qualification?

Reference: 36166984

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