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Customer Servie Advisor

Posted 5 January by J2 Recruitment Featured Ended

Currently recruiting for Customer Service Advisor to join our rapidly growing client in Cheadle. This is an excellent opportunity to work for a financial company in there commercial lending department. Our client offers one of the best benefit packages around, long term progression, ongoing training and truly value their staff.

Customer Service Advisor

Cheadle

£17,000.00 - £18,500 plus bonus scheme

Office Hours - no weekends

Benefits for the Customer Service Advisor

  • Pension
  • Life assurance
  • 24 days holiday
  • Your Birthday off
  • Free gym membership
  • Free fruit weekly
  • Subsidised canteen
  • Annual colleague awards
  • Bonus scheme
  • Ongoing training
  • Annual parties - summer and winter
  • Family fun days
  • Childcare vouchers
  • And much more

Duties for the Customer Service Advisor

  • Conducting competent, polite and professional telephone calls
  • Writing clear and concise letters to customers
  • Managing the day to day requirements of commercial customers
  • Multi-task and prioritising conflicting deadlines and workloads
  • Working effectively as an individual without close supervision
  • Demonstrating the ability to quickly learn, understand and perform a variety of new tasks
  • Showing attention to detail, following set procedures and processes

Duties for the Customer Service Advisor

  • Experience in a telephone based customer service role
  • Excellent letter writing skills
  • Excellent telephone and customer service skills
  • The ability to multi-task and prioritise workloads
  • Experience of working to targets and SLAs
  • GCSE in English and Maths (or equivalent)

Reference: 34155581

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