Our client is a very successful international food related manufacturer with over 20 factories in Europe and China.
The smaller UK side of the business employing a friendly, loyal team of around 15 is based in the North Norfolk area, where product is manufactured and distributed from their excellent offices and manufacturing facility.
Due to continued success & profitability a new position has been created for a Order Desk/Customer Service Team Leader to take ownership and responsibility of the order desk & customer service team of 3.
Reporting to the General Manager you will manage and improve the complete customer service experience including customer and supplier contact & enquiries, orders, assisting the external sales team, invoicing, I.T & administration, quality system management, organising exhibitions at trade fairs..........................and much, much more!
We are looking for candidates who have experience of leading a team and have extensive customer communication exposure ideally within a manufacturing environment.
You be able to demonstrate excellent office skills - excellent computer literacy with competence with Word, Excel, Powerpoint & Outlook as a minimum.
Monday to Friday - 8.30am to 5.00pm
Salary £23''000 to £25'000 (depending on experience), 36 days holiday, private medical, contributory pension, parking
- Customer Communication
- Customer Service
- Office Skills
- Team Leader