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Customer Services Team Leader

Posted 21 February by Holdich Recruitment Ltd Easy Apply Ended

Our client is a very successful international food related manufacturer with over 20 factories in Europe and China.

The smaller UK side of the business employing a friendly, loyal team of around 15 is based in the North Norfolk area, where product is manufactured and distributed from their excellent offices and manufacturing facility.

Due to continued success & profitability a new position has been created for a Order Desk/Customer Service Team Leader to take ownership and responsibility of the order desk & customer service team of 3.

Reporting to the General Manager you will manage and improve the complete customer service experience including customer and supplier contact & enquiries, orders, assisting the external sales team, invoicing, I.T & administration, quality system management, organising exhibitions at trade fairs..........................and much, much more!

We are looking for candidates who have experience of leading a team and have extensive customer communication exposure ideally within a manufacturing environment.

You be able to demonstrate excellent office skills - excellent computer literacy with competence with Word, Excel, Powerpoint & Outlook as a minimum.

Monday to Friday - 8.30am to 5.00pm

Salary £23''000 to £25'000 (depending on experience), 36 days holiday, private medical, contributory pension, parking

Required skills

  • Customer Communication
  • Customer Service
  • Office Skills
  • Team Leader

Reference: 34521998

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