Customer Services (medical products) to £19,425 p.a. + benefits

In this role you will be contacting patients by phone on a daily basis, ensuring they have enough medical supplies and recommending new products which may be of interest.

Please note: working hours are 10am - 6pm Monday to Friday.


  • Contributory Pension Scheme

  • Private Healthcare

  • Life Assurance

  • Child Care Voucher Scheme

  • Subsidised canteen and free parking onsite

Key Responsibilities:

  • Daily phone contact with patients - providing excellent customer service.

  • Maintaining/growing business by promoting new medical products during phone call.

  • Making 60-70 outbound calls per day to ensure patients have enough products and are satisfied with the service.

  • Constantly updating and maintaining customer database and general admin duties.

Essential Skills/ Experience:

  • Proven telephone experience within a customer service / sales background.

  • Experience of upselling / cross selling in a target driven environment.

  • Empathy towards patients with complex medical conditions.

  • Good MS Office and CRM skills

  • Confident and professional telephone manner

    Candidates' suitability for positions will be judged exclusively on criteria relating to qualifications, knowledge, skills, experience and attitude. There will be no discrimination on any other grounds.

    Due to the volume of applications for this vacancy Platinum Resourcing will only be contacting those candidates that we feel meet the strict criteria our client has stipulated. If you don't hear from us within 3 working days, please accept our apologies but we are unable to help you on this occasion. Follow us on LinkedIn, Facebook & Twitter for further vacancies.

Required skills

  • Customer Service
  • Database Administration
  • Outbound Calls
  • Sales

Application questions

Do you have proven telephone experience in customer services/sales?
Are you available to work 10am - 6pm Monday to Friday?

Reference: 34294580

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