Customer Services Executive

Posted 28 October by Spectrum Recruitment
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Our client near Bedford is looking for an experienced candidate to join the friendly team looking after the administration of the company customers. It is a client facing role and requires a high level of professionalism to be demonstrated at all times.

Main responsibilities include: -

  • Provide a point of contact for the company and their customers
  • Deal with all queries and requests
  • Provide support to the Client Management Team
  • Ensure a reliable flow of work through to the production team
  • Manual order processing
  • Stock adjustments when necessary
  • Upload orders onto Excel spreadsheets per customer request
  • Various other tasks to meet the needs of the business

Skills and Attributes required: -

  • Good verbal communication skills
  • Literacy and good presentational writing skills
  • Time management
  • Computer literate- good level of Microsoft Packages
  • Ability to cope well under pressure
  • Numerate
  • Ability to meet deadlines whilst multitasking

Working hours are Monday - Friday 8:30am-5:30pm with 1 hour for lunch.

The position is a Temporary - Permanent role paying £18,000 and increasing to £18,500 after a completed and successful probation period.

Due to the location, own transport would be beneficial

Required skills

  • Customer Service
  • Orders
  • Queries
  • Spreadsheets

Reference: 39231828

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