Job Title: Customer Services Assistant
Salary: £20,000 - £22,000
Our Client, is a hugely successful and very well-established organisation. This company have an exciting opportunity to recruit a Customer Service Executive to their fun, yet extremely driven and hard working team in their offices located in Bracknell.
The successful applicant will be responsible for:
- All inbound customer queries either by phone or e-mail
- Handling requests for copy-invoices
- Handling requests for documentation
- Responding to general queries surrounding fees and such like
- Successfully handling complaints
- Assisting other members of the team within their role
- The ability to work within a fast-paced environment
- Highly organised with strong attention to detail
- STRONG communication skills
- Ability demonstrate STRONG listening skills
- Ability to resolve customer problems
Education and experience
- GCSE in English and maths minimum grade of C
- Ideally looking at applicants WITH Customer Service experience
- £20,000 - £22,000
Strong Benefits package also on offer!
Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days please assume that your application has not been successful. We may contact you in the future about other suitable positions.
- Customer Queries
- Customer Service
- Working Team