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Customer Services Executive

Posted 4 December 2017 by Sheridan Ward Recruitment Services Ended

Customer Services Executive

Languages needed - French, Spanish, Italian or German

Job Type: Permanent - Full time

Location: Hayes

Salary: £20,000 - £23,000 DOE 9-5.30 with pension, bonus and parking available

We are currently looking to recruit a Customer Service Executive on behalf of our client in Hayes. Do you have previous Customer Services experience? Are you fluent in either French, Spanish, Italian or German? Are you someone who has a good eye to detail? Do you have strong word, excel and MS office skills? Would you like to work for a lovely company with great benefits? If so, this role could be perfect for you!!

Key Responsibilities

  • You will deal with price quotes, invoices and picking lists
  • Deal with all sales enquires
  • Source products when required and negotiate terms
  • Confirm client’s orders
  • Place PO in line with the company policy
  • Inform the client of the progress of the order and communicate any delays
  • Communicate all shipping information when required
  • Investigate any problems and look for a swift resolution

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Communication Skills
  • Customer Service
  • Order Processing
  • Quotations

Reference: 33725479

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