Customer Services - Customs

Posted 18 September by Red Recruit Ltd
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Customer Services - Customs Entries - Felixstowe - VR/19412

Our client, a leading logistics provider, is looking for a Customer Services Advisor for their Customs department in Felixstowe.

Essential Duties and Responsibilities:

  • Plan, direct and control all activities on a day to day basis.
  • Ensure all Consignments are loaded onto computer system prior to arrival / departure.
  • Maintain all files ensuring they are costed and invoiced prior to Import, Export, Delivery or release.
  • Obtain relevant information from customers in order to complete customs clearance, delivery or release of cargo.
  • Keep operational staff & Customers fully informed of anything which may cause delay to a shipment.
  • Develop constructive relationships with key customers and key suppliers.
  • Promote and maintain image, procedures and standards as set and with management.
  • Handle start to finish Customs entries including: cveds, ceds

Skills and Experience:

  • At least 5 years experience and fully conversant with Customs entries including: cveds, ceds
  • Able to work and meet deadlines
  • Computer literate
  • Able to implement and manage systems which further enhance our profile
  • Possess team player qualities
  • Able to plan ahead
  • Excellent communication and customer service skills

Reference: 36140592

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