Customer Services/Complaints Mon-Fri 9-5

Posted Yesterday by Reed Easy Apply Featured
Complaints Advisor - Customer Services 
Monday - Friday 0900 - 1700

Responsible for investigating complaints that have been received via correspondence or that have been escalated on the telephone via the customer services department. 

You will need the following skills/experience to apply for this job:

Own initiative to resolve complaints 
Ability to work under pressure and to tight deadlines
Excellent attention to detail
Strong written communication skills
Strong telephone and call handling skills
Good interpersonal skills
Complaint handling experience
An in depth knowledge of company complaint handling procedures, company policy and products,department procedures and current legislation

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34098056

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