Our client is seeking a Customer Services Assistant who wants a unique role with real purpose in the service that they are offering working for the highly desirable niche company. The work you will do has the potential to change lives all around the world.
The Customer Services Assistant will be joining a multi-skilled collaborative team at this award-winning life sciences company focused on human population genetics and ancestry.
You will be working closely with experts including bioinformaticians and computational biologist and liaising with external academic third parties.
Some of the important skills include:
? A people person who loves to communicate and go the extra mile for every customer in a productive and efficient manner
? Excellent computer skills
? A problem solver who can use their initiative to work through tasks
? An ability to deal with a high intensity customer service environment with a smile
? An ability to manage time effectively
? Excellent written communication skills, providing the friendly, approachable feel of my client
? Ability to assess the needs of the customer effectively and deliver responses to a high standard, where the customer feels the main focus
? A polite, friendly and approachable telephone manner which translates within the team
A second language would be desirable but not essential.
You will have a proactive approach with the ability to use your initiative as well as work collaboratively. A clear communicator, you will be able to build working relationships with colleagues across the business.
In return, this company offers a competitive salary + benefits as well as a friendly supportive working environment where your ideas will be listened to and your expertise will be valued.
Curious to learn more? Please apply today and we will be in touch for a confidential discussion about this unique role and your application.
This is an urgent requirement and interviews will take place at the earliest opportunity.
Isca Recruitment Ltd provides services as an agency and an employment business.
Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate across the South West.
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