Customer Services Assistant - Bristol

Posted 20 October by ADB Personnel

The Role:
ADB Personnel Ltd are currently recruiting for a number of Customer Services Assistant on behalf of our clients based on the outskirts of central Bristol. The role of Customer Services Assistant involves receiving inbound customer calls, making outbound calls, dealing with any queries & complaints via the phone and email, order entry, product enquirers (training given), order follow-ups, chasing internal departments for updates and updating customers. The role are shift patterns and are available as follows- Please note, if you are not able to work evenings or weekends on a rota basis, please do not apply! The role is to start IMMEDIATELY.

Working Monday to Saturday on 7.5hr shifts between the hours of 8am - 6pm over 5/6 days per week.

The role has a probationary period working through the agency prior to being made permanent after 12 weeks.

Your Profile:
To be considered for this role, you must have a passion for Customer Services and have worked within a role where you were dealing with customers - either within a previous customer services centre, retail work, hospitality, catering etc. You will need to be a loyal and committed candidate looking for a long term role, ideally looking for permanent (minimum of 3 months). You will have an excellent professional telephone manner, highly organised, tenacious and comfortable with speaking on the telephone. You will ideally have your own transport due to the location of the role. You will also need to be able to start immediately. If you speak a second language of french of dutch this is hugely advantageous!

Salary:
£15,000 - £16,500 per annum (hourly rate basis for the first 3 months)

Required skills

  • Calls
  • Customer Services
  • Dutch
  • French
  • Telephone Manner

Application questions

Are you immediately available?
Do you have Customer service experience?
Do you have any criminal convictions?

Reference: 33530516

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