Customer Services Advisor

Posted 5 days ago by Page Personnel Secretarial & Business Support
Easy Apply

Customer Services Advisor role for an energy company based in Coventry. This is a temporary to permanent role.

Client Details

My client is an extremely successful global energy company looking for a Customer Services Advisor.

Description

Providing excellent customer service skills through inbound and outbound service calls

Dealing with both service queries and complaints ensuring a quick resolution

Ensuring all customer commitments have been met or followed up with smooth contact between our internal departments

Outbound sales contact to existing customers

Dealing with varied queries, fixing and ensuring ongoing technical support for customers

Supporting other business areas with queries as and when required.

Profile

The successful Customer Services Advisor:

Experience working in a customer services role or contact centre role

Must be immediately available

Must be able to commute to Coventry daily

Experience working for an energy company

Experience working in a fast paced environment

Demonstrated experience excelling in a customer service position, either telephone-based or face to face

Confidence to manage own workload and any issues professionally and calmly

Be a fast learner and able to use Microsoft Office

Job Offer

Salary plus benefits.

Immediate start.

Varied flexible shift hours between 08:00 - 21:00, Monday to Friday.

Full time role. 37.5 hours.

Temp to perm role.

Required skills

  • admin/customerservices/customer/coventry/fastpaced

Reference: 39500765

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