Customer Services Advisor - 9 month contract

Posted 21 November by Connect2Staff

If you have experience in Retail, Hosipitality or any customer facing or phonebased customer services I am keen to hear from you!

9 month maternity cover, however may go permanent

Our client is looking to recruit new members to their customer services team. This company is a leader in their market and has been awarded the Queens Award for Innovation, which is the most prestigious award within the industry. Due to expansion and internal promotion, we are looking to bring new technical customer service staff to the team.

Candidates will need to be confident in dealing with high volume incoming calls. All the calls you take will be queries of a technical matter regarding their products. You will receive 6-12 weeks training on the products alone, in order to ensure that you are fully prepared for this role. You will also have a "buddy"during this time to work alongside.

Personal development within this role will offer you a long term career with excellent progression opportunities.

Within this post you will handle 60-80 incoming calls a day; all the calls you take will be of a technical nature, so you must have a confident manner and excellent customer skills.

Ideally you should come from a product related customer service background, however a strong retail background will also be considered. Experience of working towards and delivering KPI's will be important for this post.

Immediate interviews are available for suitable candidates. Due to the location of our client it will be ideal if you drive, however some public transport routes are possible depending on your location.

If you feel you have the relevant experience and could make a difference within my clients company then please do not hesitate to apply!

connect2staff are acting as an employment agency in relation to this role

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Reference: 33849240

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