Customer Services Administrator

Sector: Customer Service/Admin

Position Type: Permanent

Fantastic culture and opportunity

Are you a confident, proactive, and organised individual looking to take the first step in really excelling within your career within Customer Service & Administration? This could be the perfect role for you!

My client is seeking a personable and energetic character to join their thriving Customer Service department to assist with their day-to-day duties.

The primary role will be to take all incoming calls in a very busy customer services department.  This will involve taking customers’ queries, complaints and requests, obtaining answers form colleagues, resolving problems and fulfilling customers’ requests.  The Customer Services department is in the ‘front line’ providing a service and the Customer Services Administrator is expected to use their initiative to satisfy the requirements of customers.

Essential Attributes & Skills:

• Professional telephone manner

• IT literate

• Organised, systematic and precise

• Ability to work under pressure

• Able to use own initiative

• Ability to multitask

• Flexible & positive

Apply today for your immediate consideration.