Customer Services Administrator

Posted 25 July by CBC Resourcing Solutions
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Customer Service Administrator


£30,000 plus bonus and benefits

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Customer Service Administrator to join their growing team.

The successful candidate will be responsible for;

  • Day to day administration of the deposit base of the bank which includes:

o On boarding new customers by setting up the customer and account records ensuring initial and ongoing Due Diligence is carried out

o Taking of new deposits both fixed and notice accounts, rollovers and repayments

o Bereavement services

o Keeping customers records up to date at all times

  • Provide an excellent level of customer service across all of our channels; Phone, Email, Secure Message & Letter writing
  • Demonstrate sound understanding of the Bank’s products and services; articulating these to customers in an engaging and confident manner.
  • Inputting of daily transactions into the banking system
  • Preparing and inputting daily transfers and payments
  • Ad hoc work as required, both in relation to the duties mentioned above and otherwise.

In the first instance please send your CV in confidence to Lucy Davies

Reference: 43852431

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