Customer Services Administrator

Customer Service Administrator

London

£30,000 plus bonus and benefits

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Customer Service Administrator to join their growing team.

The successful candidate will be responsible for;

• Day to day administration of the deposit base of the bank which includes:

o On boarding new customers by setting up the customer and account records ensuring initial and ongoing Due Diligence is carried out

o Taking of new deposits both fixed and notice accounts, rollovers and repayments

o Bereavement services

o Keeping customers records up to date at all times

• Provide an excellent level of customer service across all of our channels; Phone, Email, Secure Message & Letter writing
• Demonstrate sound understanding of the Bank’s products and services; articulating these to customers in an engaging and confident manner.
• Inputting of daily transactions into the banking system
• Preparing and inputting daily transfers and payments
• Ad hoc work as required, both in relation to the duties mentioned above and otherwise.

In the first instance please send your CV in confidence to Lucy Davies