Customer Services Administrator

Posted 20 July by Ocean Consulting Limited Easy Apply Featured

Our client is recruiting for an Account Manager to support the Key Account Manager in servicing their largest UK account, a global technology company. This role will service relationships across multiple sites, predominantly via telephone but you will certainly meet your connections from time to timen

You will be the secondary point of contact and will be responsible for meeting the SLAs for this customer, but this is not a new business focussed role.

The company is a fast-growing business in a beautiful office with great benefits including private health care, pension and 30 days holiday.

REQUIRED EXPERIENCE

  • Demonstrable experience of applying the company values to their work. Being; Cheerful, Authentic, Diligent, Efficient, Tenacious.
  • Excellent verbal communication skills acquired in roles that included direct customer contact by telephone or face to face.
  • Excellent written communication skills acquired in roles that included direct customer contact by email.
  • Excellent administrative skills acquired in roles that required accurate record keeping.
  • Demonstrable ability to manage multiple projects or activities simultaneously.
  • Computer literate with a working experience of Microsoft Outlook.
  • A demonstrable ability to learn and adapt independently.
  • A demonstrable ability to negotiate.
  • Impeccable time management and resilience under pressure.

JOB TITLE

Account Manager

SALARY

£22,000 - £34,000

LOCATION

Bracknell, RG12 8PE

WORKING HOURS

Full-time

Permanent

09:00 - 17:30 OR 08:30-17:00

Monday to Friday

1 hour for lunch

BENEFITS

30 Days Holiday, Complete Private Health Care, Pension

Required skills

  • Account Management
  • Communication Skills
  • Relationship Management
  • Administration

Reference: 35686337

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