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Customer Services Administrator

Posted 31 January by Redwood Search Featured Ended
Customer Services Administrator
£18-20k Free Parking
Monday to Friday 9-5.30pm

Redwood Search are pleased to be supporting their client in the recruitment of an experienced Customer Service Administrator to work in a busy and challenging role.

The Role

To handle all aspects of customer service and outbound logistics including sales order processing and stock management.

  • Receiving and processing customer orders
  • Working with Finance/Account Manager on any credit issues
  • Liaising with stores, hauliers and customers on a daily basis
  • Providing and maintaining a high-level service to our customers
  • Ensuring smooth order execution
  • Trouble shooting
  • Order completion and invoice raising
  • Working closely with all Third-Party stores maintaining control of stock levels
  • Completing weekly stock reconciliations and resolving all discrepancies in a timely manner. 

The Candidate:

Previous experience in a customer service focussed role would be beneficial, along with the following qualities:

  • Excellent organisational skills
  • Ability to work to deadlines efficiently and accurately
  • Experience working in a fast paced, high pressured environment
  • Decision maker who can follow things through
  • Excellent communication skills both written and verbal to deal with personnel at all levels
  • Ability to prioritise and re-prioritise time and workload
  • Computer literate
  • Knowledge/experience of Supply Chain and Logistics would be desirable but not essential

Please contact Arlene Gray at Redwood Search for more information

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!

Reference: 34361448

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