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Customer Services Administrator - Financial Services

Posted 9 March by Pearson Whiffin Recruitment Ltd Easy Apply Ended

Customer Services Administrator / £17k-£19k + benefits / Bromley

My client, a sought after employer based in Bromley, are looking for a bright, switched on Customer Service administrator to join them on a full time permanent basis.

Your role will be heavily phone based, interacting with customers on a daily basis about their accounts.

Duties include:

  • Process and verifying new business
  • Providing administrative support
  • Processing cancellation instructions
  • Processing new registered contacts
  • Liaising with customers, field force and external providers
  • Setting up new Direct Debits
  • Taking payments over the phone
  • Dealing with queries and complaints
  • Performing reconciliations
  • Other duties as required

Working in a team environment, you will be a good communicator with fantastic customer service skills developed through experience in a phone based position in Financial Services. A positive outlook, resilience, and a good work ethic are essential for this company!

You will be reliable and hard working with a strong attention to detail, good IT skills and be numerate and literate.

This is a fantastic opportunity to join a company who heavily invest in their staff; this role has come about due to internal promotion!

If you feel you meet the above criteria, please apply online today for immediate consideration. My client will move QUICKLY for the right person and are looking for someone to start by the end of November,

This role is being handled by Emily in Pearson Whiffin's Business Support Division

Required skills

  • "customer service" "Administration" "financial services"

Reference: 34649592

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