Customer Service

Posted 27 October by i2i Recruitment Consultancy
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Customer Service Advisor
£10.00 per hour
Gloucester
Temp - Perm
Immediate start!

My Gloucester based client are looking for extra customer service support over the Christmas period to help with an increase in sales and demand. A great opportunity for anyone with experience to join a well-established company with a great reputation. If you have a positive attitude and enjoy providing a first-class service to customers, then get in contact today!

Opportunities for the role to become permanent in 2022 for the right candidate!

Main Responsibilities

  • Provide an outstanding level of customer service
  • Be a positive brand representative
  • Responsible for processing sales via telephone and email
  • Responsible for the completion of online orders
  • Capture customer feedback about products and report any manufacturing defects to Team Leader
  • Liaise with couriers where necessary to ensure successful delivery of goods
  • Respond to product-related enquiries from Customers

Essential Criteria

  • Have previous customer service experience
  • Have excellent IT skills and highly proficient and experienced user of Microsoft
  • Have good numeracy skills
  • Be proactive with good interpersonal skills and an ability to communicate effectively, both orally and in writing
  • Have a positive and enthusiastic attitude
  • Have a high level of attention to detail and excellent organisational skills
  • Can manage time effectively, prioritising tasks to ensure that deadlines are met

Please contact Jack at i2i Recruitment for IMMEDIATE consideration!

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.

Required skills

  • Customer Service

Reference: 44495666

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