Customer Service

Posted 3 days ago by Brook Street
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I am looking for a new addition to join a growing team for this well known catering company based in Salford,

You will have previous experience within a Customer Service environment so understand what is required in order to ensure you and the team deliver exceptional Customer Service. The role you play within the team is essential in ensuring that their Customer Service team is the highest performing team, meaning our customers experience is always the best it can be.

You will have a positive attitude and an inquisitive nature, so will always be thinking about what "could be" rather than what has been. You will have a pragmatic approach to problem solving along with the ability to think beyond the obvious resolution. You will be able to adapt to dealing with different situations, as you will be supporting a range of customers - from a Chef at a fine dining restaurant, to home cooks.

You will have exceptional communication skills and will need to be proactive to quickly identify the most effective solution for both internal and external customers, to ensure we meet their needs, along with continuously identifying any possibilities for the future.

To be successful in this role you will need:
" Good computer skills - including comprehensive knowledge of reflex
" Strong verbal and written communication skills
" Excellent interpersonal skills
" Positive attitude
" Flexible approach
" Ability to work under pressure
We want someone who has the energy and drive to deliver excellent service to all our Customers. This is an exciting opportunity with huge potential for growth - both individually and as a team.

Salary is £19,750 with a Saturday (1 in around 4) with a day off during the week.

Please call Emma on or send me your updated CV

Benefits: Pension, 25 days Holiday pa, Healthcare Cash Plan, Personal Accident Scheme, Employee Discounts

Required skills

  • "administration" "customer service"

Reference: 42620960

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