Customer Service

Excellent temporary customer service opportunity to work within housing and start immediately. This organisation value their customers and put them at the heart of all that they do.

About The Role:

· Working in customer service team you will work alongside friendly and helpful colleagues in a place committed to constantly making the housing business a better place to work
· You will be providing a one stop shop customer service covering all services
· You will offer appropriate resolution in order to continue in delivering an excellent service to our customers with a focus on the implementation of new methods of digital contact
· Were the friendly voice who provides a response to all enquiries, complaints or requests for service, across multiple contact channels such as email and live chat
· Aim to keep all our customers happy and up to date by using IT systems to record, appoint, order and monitor information to process all customer requests
· We do everything possible to deliver an excellent service and whenever a customer has an issue, were the specialist team that listens carefully to what they have to say in order to ensure the customer receives a high level of customer satisfaction
· Handling queries ranging from tenants across the housing association from maintenance and repairs issues to antisocial behaviour complaints

Essential Skills & Experience

· Previous experience within housing would be preferable
· Experience within an office based customer service role is essential
· This role is a temporary position to start on Monday 15th Feb so you must be available to start work immediately
· Experience or working across multiple systems
· Experience of open hosing or similar would be advantageous

About The Benefits

· Weekly pay
· GBP9.00 per hour
· Up to 37 hours per week 8.45am-5.00pm or part time 11am-5pm
· Immediate start
· Lovely working environment

To Apply
If this sounds like a role you will LOVE, please send your CV to