Are you looking for work temporary ongoing? Do you have excellent customer service skills?
Based in Ringwood, we are looking to recruit temporary Subscription advisors for my client.
This is a fantastic opportunity to be a part of a Customer Service team.
We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.
Main Purpose of role:
- To deliver an exceptional level of support to the customers.
- The role is principally an Inbound contact centre role, that will involve Order and Customer Service telephone calls, managing emails and various other "back office" tasks to include data entry of coupon orders and Returns processing.
- Excellent telephone manner essential
- Passion and commitment to delivering the best customer service experience.
- Excellent soft and interpersonal skills.
- Ability to logically resolve customer requests using tools, acquired knowledge, experience and good judgement.
- Proficient computer skills - Windows operating systems, Microsoft Word, email, web browsing.
- Preferably previous experience working in a call centre environment.
- Ability to work individually and as part of a team.
Salary: £8.86 per hour + bonus
Hours: 40 hours over Monday to Sunday
Shifts generally rotate between 7am to 3.30pm, 8am to 4.30pm, 9am - 5.30pm or 11.30am -8pm
Type: Temporary ongoing
Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received.
- Contact Centre
- Customer Service
- Data Entry
- Telephone Manner
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