Customer Service

Posted 29 January by Yolk Recruitment Ltd
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Customer Service

Are you passionate about customer service? Can you always remain proactive? Do you have clear and precise communication skills? Then please apply below.

What you will be doing?

As a Customer Service Agent, you will be required to provide an exceptional level of customer service to service users.

  • Communicating effectively with customers, providing a high-quality service using both telephone and email
  • Listen, understand, support, and advise customers on any a queries or concerns
  • Keep customers informed at all stages
  • Support Customer Service Team Leader
  • Ensure documents, records and files are kept update
  • Any Ad-hoc Administration duties

What you will bring to the role?

  • Excellent communication and interpersonal skills
  • IT Literature
  • Ability to empathise with people
  • Previous Customer Service Advisor experience
  • Access to remote working such as broadband

What you will get in return?

  • Competitive salary
  • 37.5 hours week
  • Remote working
  • Flexible hours

Are you up to the challenge?

If you believe that you have the skills and experience to be a Customer Service Agent - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Bethan Evans.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Reference: 41604369

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