Customer Service

Posted 20 February by Girling Jones Ltd
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Contract role - Customer Service Coordinator required. Working for a local developer, my client are a market leader in house building. Due to internal movements, you will fit in with an existing team

  • Champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently
  • Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence
  • Assist the Head of Customer Service and the Customer Service Manager with day-to-day business and customer requirements
  • Work within the guidelines of the NHBC/Premier Guarantee
  • Ensure accuracy of all customer details and all communication is correctly recorded on computer systems and communicate regularly with customers in accordance with the procedures set out.
  • Manage customer expectations through clearly explaining the situation, next steps and potential outcomes

These guys are great, so if you are available immediately and can commit to 9 months get in contact with Steve

Girling Jones Ltd is acting as an Employment Business in relation to this vacancy.

Required skills

  • customer service
  • customer care

Reference: 37331061

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