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Customer Service

Posted 9 March by Osborne Appointments Easy Apply Ended

Osborne Appointments are currently recruiting for a Customer Service Assistant to work for our client based in Luton.

Job Type: Temporary to Permanent


  • Maintain Customer satisfaction by providing problem-solving resources.

  • Day to Day answering of external calls to the business ensuring all communication is recorded and any requests are actioned within a timely manner.

  • Liaise closely with the Transport Department and the Sales Department.

  • To liaise with other branches to ensure Customers Collections and deliveries are met

  • Responsible for all data entry, council data and collection of reports for customers and internal staff on a daily basis.

  • To manage all customers complaints, invoices and self-bill queries and to respond back to the Customer.

    Required Skills:

  • Operational experience within Processing/Recycling or Waste Facility.

  • Experience dealing with operational Staff.

  • Good communication skills

  • Self-motivating skills

  • Numerical skills

  • Able to work calmly under pressure

  • IT Skills

  • Computer literate

To discuss this role in more detail, please call us on !

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.

Reference: 34652421

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