Our client, a leading provider of genomics research tools, is searching for a Customer Service Associate on a temporary basis offering between £18,000 - £22,000 based in Waterbeach.
You will be responsible for Interfacing with and supporting internal and external customers in an order fulfilment.
* Responsible for working with the commercial team to support with processing orders in a timely manner.
* Sales order creation and maintenance - Interprets purchase order details, quotes, in order to create and maintain sales in ERP system
* Contribute to the development of the ordering, process to ensure an excellent customer experience now and into the future.
* Scientific bachelor's degree in Biology or a related field
* Post-graduate degree or commercial experience in a life science company is highly desirable.
* Ability to speak and write fluent: German and or French.
Skills & Experience:
* Excellent analytical, problem solving and interpersonal skills, with the ability to communicate effectively with a wide range of personality types required.
* Precision and Attention to details essential.
* Outstanding listening, verbal and written communication skills required.
* Proficient with Microsoft Office
* Previous role in customer services.
* Experience working with a customer relationship management system desirable.
Our client offers a varied and interesting working environment and as a growing company they are focused on recognition and empowerment of their employees.
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